27 Jul What I Learned from Being Defriended on Facebook
Have you ever been defriended on Facebook?
Recently, I was. It all started with a mission called Hydrate the Homeless MKE.
My wife, Rachel, put up a post that explained their mission — providing water for people who are homeless. She also shared that our house was a drop off location if any of our friends & family felt inclined to donate.
Rachel is passionate about this local effort because countless people will receive necessary access to water. Maybe to cool down a bit, maybe to brush their teeth, maybe to clean up after not having access to a shower … or simply to hydrate their bodies, a basic human need.
What I learned from her post is that 5% of people wanted nothing to do with the cause because they thought disposable water bottles would pollute the environment. They’re not necessarily wrong.
Today, I call this type of disagreement or difference of opinion “The Rule of 5%.” No matter what you think, say or do, 5% of people will like nothing about it.
Let me share some examples. According to a YouGov study, 5% of people hate everything about Thanksgiving. If you’re in sales, 5% of people will hate your product. If you’re in customer service, 5% of the people won’t like your personality. If you’re in management, 5% of people won’t appreciate your leadership style.
Don’t stop because of the 5% of people that don’t like what you do. Keep going because of the 95% of people for whom you can actually make a difference.
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